Travel Nursing Company Profit Margins

5 Things To Know About Travel Nursing Company Profit Margins

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A review of travel nursing forums and social media groups indicates that there are a lot of questions about travel nursing company profit margins. A deep understanding of  agency profit margins can help travelers negotiate better pay packages. It can also help travelers determine whether or not the recruiters they work with are trustworthy. Here are 5 things every travel nurse ought to know about travel nursing company profit margins.

1: The Difference Between Gross Profit Margin And Net Profit Margin

Of course, the first thing we need to know is what a profit margin is. There are two fundamental types of profit margins that travel nurses should know, gross profit margins and net profit margins.

Gross profit margin is defined as:

A financial metric used to assess a firm’s financial health by revealing the proportion of money left over from revenues after accounting for the cost of goods sold. Gross profit margin serves as the source for paying additional expenses and future savings.

Net profit margin is defined as:

The percentage of revenue remaining after all operating expenses, interest, taxes and preferred stock dividends (but not common stock dividends) have been deducted from a company’s total revenue.

Blah, blah, blah, mumbo jumbo. What’s the bottom line for travel nurses?! The first key point for travel nurses to know pertains to the Gross Profit Margin. Specifically, travel nurses should know that a Gross Profit Margin is the proportion of revenue that is left over after subtracting the cost of goods sold.

Now, I really hate saying this, but in the travel nursing industry, the goods being sold are travel nurses. Yuck, I know!! Saying this makes my skin crawl, but this is how the staffing industry works.

The second key point for travelers to know is that every last cost that can be attributed to the traveler is deducted before arriving at the agency’s Gross Profit Margin.

The third key point for travelers to know is that the Gross Profit Margin is what recruiters and agencies are referring to when they talk about profit margins publicly. So, if you have ever heard a recruiter say something like, “we take out our customary 20% profit margin” when referring to travel nursing pay packages, they’re talking about Gross Profit.

2: The Difference Between Gross Profit Margin And The Travel Nursing Pay Package

Now, it is commonly assumed that the traveler’s compensation package constitutes the entire set of cost variables that are associated with the traveler. This leads people to think that the difference between the traveler’s pay and the bill rate is the company’s gross profit. To simplify:


Bill Rate - Traveler Pay Package = Company Gross Profit

Unfortunately, this is not correct. There are actually a host of additional costs that must be covered before the agency’s gross profit kicks in. Let’s take a look at a quote from a traveler posted in a social media group illustrating the confusion that this assumption can cause:

I had a recruiter tell me that they only keep 15-20% of the bill rate because they value their nurses and want to give them the best rates. I found out differently when I started my assignment. Travelers talk and I found out that I was the lowest paid nurse working in that department. I went to the Sourcing Dept at the hospital and asked what the bill rate was and found out that the recruiter lied to me. They weren’t keeping 15-20%. They were keeping 47%! And 66% of on call pay! I will NEVER work for this agency again.

To summarize, the recruiter told the traveler that the company keeps 15-20% of the bill rate. The traveler found out the bill rate and calculated that the agency was keeping 47% of the regular rate and 66% of the on-call rate.

Given the limited information available to the traveler, it would be very difficult to accurately determine how much the agency was keeping. However, understanding all the variables involved can help travelers make informed guesses. So let’s take a look at what’s involved.

Account For The Entire Travel Nursing Pay Package

First, we have to account for the entire travel nursing pay package. Here is a list of items to consider when determining the value of the pay package:

  1. Taxable Base Rate (blended for regular and overtime if you get paid overtime as part of your contracted hours)
  2. Meals & Incidental Expenditure Stipend
  3. Lodging or Lodging Stipend
  4. Medical Benefits
  5. Travel Stipend
  6. License/Certification Reimbursements
  7. Any other compensation variable received by the traveler.
  8. Break everything down to an hourly value to arrive at the blended pay rate.

Account For The “Other Costs” Attributable To The Traveler

If we stopped here and only accounted for the pay package, we’d still be way short of the total cost. For example, based on my experience, if the bill rate for an assignment in California was $65 per hour, then it would be reasonable to expect the total value of the traveler’s compensation package to be $43 per hour with a 20% gross profit margin, or $13 per hour, for the agency.

However, as you can see, there is a $22 per hour difference between the bill rate and the value of the compensation package. And $22 is 33% of $65. So what gives?

There are a host of additional costs that we need to factor in before we get to the agency’s profit margin. These costs include:

  1. Non-Billable orientation hours.
  2. The employer’s portion of FICA taxes on the taxable wage.
  3. The employer’s portion of State Worker’s Comp, Disability and Unemployment taxes on the taxable wage.
  4. Liability insurance for the traveler.
  5. Compliance and credentialing costs (background checks, drug screens, medical records, etc)
  6. Vendor Management Service fees if applicable.

You can find descriptions of each of these costs here if you’re interested.

Using our example with a $65 per hour bill rate and $43 per hour pay package, these additional costs will easily add up to $9 per hour. That leaves the agency with $13 per hour which is 20% of the $65 per hour bill rate. To simplify the equation:


Bill Rate - Traveler Pay Package - Other Costs = Gross Profit


3: How Do Travel Nursing Agencies Calculate Gross Profit Margin?

As you can see, there are a lot of variables to factor in before arriving at the company’s gross profit margin. It’s also important to note that different agencies may calculate their gross profit margins in different ways. In particular, agencies may factor in different variables when accounting for “Other Costs”.

For example, if an agency offers a 401K match benefit, then they may or may not account for that cost as one of their “other costs” when determining travel nursing pay packages. If they do not account for it, then the cost of the benefit will come out of the agency’s gross profit margin.

Whether or not this has an impact on the agency’s pay rates depends on the gross profit margins they target. For example, one agency might not accept profit margins lower than 20%, but offer a 401k match, the cost of which is factored into the “other cost”. Another might not accept profit margins lower than 21%, but offer their 401k match without factoring it into the “other cost”. So either way, it’s a wash for the traveler.

4: What does the gross profit margin cover?

At this point, you’re probably wondering what the gross profit margin covers. Is it pure profit?! What costs are left to cover?

The gross profit margin covers all of the agency’s remaining expenses. These expenses include:

  1. Payroll for the agency’s entire internal staff.
  2. Office space.
  3. Office supplies.
  4. Cost of capital (agencies borrow money to meet their financial obligations for example).
  5. Technical resources like phones and internet services.
  6. Marketing expenses.
  7. Taxes.
  8. And others.

5: Do Travel Nursing Agencies Make Huge Profits Margins or Net Profits?

I’ll leave the answer to this question up to you. Here is some data to consider:

As mentioned above, many travel nursing companies publicly state that they aim for profit margins of 20-25% on their travel nursing contracts. My experience indicates that this is about right for companies focused on travel nursing. We also have some public financial reports to consider thanks to the fact that some of the largest players in the business are publicly traded on the stock exchanges.

Here a is chart with American Mobile’s gross profit margins. You’ll see that they typically report gross profits between 25-30%. Here is a chart with their net profit margins. You’ll see that they typically report between 2-4%.

Here a is chart with Cross Country’s gross profit margins. You’ll see that they typically report gross profits between 23-28%. Here is a chart with their net profit margins. You’ll see that they typically report between 2-4%. However, they have recently reported losses which are possibly the result of recently buying other companies like MSN.

Now, these are the largest companies in the business. Many experienced travelers are adamant that these companies pay less than their smaller to mid-sized competitors. And judging by these number, this may be true. However, it’s also possible that these companies derive larger profit margins from their locum, allied, and PRN staffing efforts.

With all that in mind, how do these gross and net profit margins stack up to those exhibited by other companies. When running comparisons like this, it’s best to compare companies in the same industry, but it’s also worthwhile to compare with different industries.

Looking at some different industries, Facebook operates with gross profit margins between 73-85% and net profit margins between 20-25%. A company like Fastenal which sells construction supplies and equipment operates with gross profit margins between 48-53% and net margins between 9-13%.

No matter how you square it up, travel nursing is an industry with low profit margins relative to other industries. They’re in a league with grocery stores, convenience stores, and other retail outlets. In fact, even compared to staffing companies in other segments, travel nursing companies operate with relatively low profit margins. For example, Robert Half is one of the largest general staffing companies and it operates with gross profit margins between 36-42% and net profit margins between 3-7%.

That said, Cross Country’s CEO made $600,000 last year and American Mobile’s CEO made $1.49 million. While that might seem high, it’s on the moderate to low end for CEOs of similar sized companies.

In any case, we hope this information helps travelers negotiate better contracts. Remember, a 2% difference matters! On a 468 hour contract with a $65 bill rate, it’s $1.30 per hour which is $608. Over the course of a year, that can easily add up to $2,000. Moreover, we hope this information helps travelers identify whether or not they’re getting a bad deal when they’re able to find out the bill rate.

Please, tell us about an experience you’ve had with this issue or let us know if you have any questions by posting in the comments section below.

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4 replies
  1. Bryan says:

    I’d like to point out the #1-8 list of agency expenses are reasonable and typical for any business, but don’t add any benefits for our healthcare system. I feel better knowing that my agencies haven’t made a killing off of my labor over the years, as shown by your comparison to other companies, but I accept it as reticently as a Ticketmaster fee. I don’t think agencies offer a service that couldn’t be replaced by diverting the work to the hospitals’ internal HR and utilizing the numerous internet job recruitment websites. At the very least the agency should only get paid a flat fee for facilitating a contract. There is no justification for taking a portion of someone’s labor for transferring funds-especially with regards to extra shifts. Americas healthcare system #1 in cost!

  2. Sylvia says:

    I am working with American Mobile. my recruiter told me I would be making 37.50 in Long Beach. Once the contract was typed up the wage rate was 25.00. After 8 hours it is 37.50 per hour. So only a third of my check is 37.50 per hour. I am making 25.00 at base pay. Am I being screwed over here???

    • Kyle Schmidt says:

      Thanks for the inquiry, Sylvia. I’m sorry you’re having to deal with this. I think there are really 2 questions here. 1) Did the recruiter deceive you with the pay quote? 2) Are you getting “screwed over”?

      On the first question: Many recruiters use a “blended rate” of sorts when quoting pay packages. This means they average and/or add several pay variables together to provide one clear figure. In your case for example, you’re earning an average taxable wage of $29.16 per hour for your 12 hour shifts (8 hours at $25 and 4 hours at $37.50).

      You might also be receiving a weekly “Meals and Incidental Expenditure” (M&IE) Stipend of $300 per week. If you’re working 36 hours per week, then that comes to $8.33 per hour on average. Add this amount to the $29.16 and it comes to $37.50 per hour. So, if this is not the case, then you’re recruiter has some explaining to do.

      Personally, I’m not a fan of quoting rates this way. I prefer that things be explained in detail. However, the argument for quoting them this way is that it’s far less confusing for the traveler. The recruiter would have to tell you that you’re going to get X for your regular hours, X for your overtime hours, and X for your M&IE stipend. Many travelers are confused by this and feel it’s deceptive; they actually prefer the “blended rate”.

      On the second question: If the numbers don’t add up to $37.50 in some way (as described above), then I think it’s fair to say that there has been some level of deception. And that, in and of itself, may constitute your being “screwed over”. My sincerest apologies if that’s the case.

      But, there is also the issue of whether or not you’re getting paid fairly in general. That’s always difficult to tell. You could contact other agencies and ask them to provide a pay quote for the same hospital. You can also speak with other travelers at the hospital about their pay packages if you’re comfortable doing so. I believe that most agencies pay within 5% of one another if given the same bill rate at the same hospital, but that might not always be the case.

      I hope this helps!!


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